Shipping is free on all orders in Canada over 25$
Shipping Carrier for Canada
- Canada Post Expedited Parcel - Delivers 1-4 business days - Free over 25$
- 8.99$ for orders under 25$
All shipments come with a Canada Post tracking number, which you can use to track your order by clicking here.
Processing times
Orders are processed the same day of the purchase and shipped the following business day. You will receive a shipping confirmation by e-mail as soon as your order has been processed.
Changing shipping address
Make sure that the shipping address is correct. Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Returns
We accept returns of orders within 10 days of delivery.
Products must be returned unworn, unwashed, in their original condition.
If your items comply with the above, please follow the attached instructions for your return.
1. To initiate a return, please contact us at assistance@bylanglois.com with your order number.
2. Ship us your package using a trackable service at the following address:
RETURN ADDRESS:
BY LANGLOIS
617-6720 Sherbrooke Est
Montreal , QC, Canada
H1N 0E3
The return must be with a trackable service, as soon as you have the tracking please share it with us alongside with the courier that was used.
Return shipping costs are the responsibility of the customer.
