Free delivery Nov 24 - Nov 27 on orders over $25 CAD.
Delivery time: (1-4 business days)
Standard shipping is $9 CAD.
We processed and ships all orders within 24 hours and include a tracking number.
We ship in recycled, padded mailers — plastic-free, durable, and designed to protect without excess.
We want you to feel good about shopping with us. That’s why you have 10 days after receiving your order to send your order back if you change your mind.
Underwear just needs to be in brand new condition (unworn and unwashed).
Send it back with any carrier of your choice. Return shipping fees are the customer's responsibility.
Once we receive your package, your refund will be processed to your original payment method.
1. To initiate a return, please contact us at assistance@bylanglois.com with your order number.
2. Ship us your package with the shipping carrier of your choice at the following address. Please note that the return must have a tracking number:
RETURN ADDRESS:
BY LANGLOIS
1011-7051 Bd. Des Galeries D'Anjou
Montreal , QC, Canada
H1M 0A7
We reserve the right to refuse a return if your items do not comply with the above.
(Q)What makes BY LANGLOIS underwear different?
(A)Every cut we create is developed entirely in-house — refined, tested, and adjusted down to the millimeter. Our goal has always been to design underwear that truly fits every body type and every shape. The secret lies in the balance between our ultra-stretch fabric and the structured cut that keeps everything supported and in place. Together, they create a fit that moves naturally with you while feeling tailored to your body. On top of that, we approach color the way we approach design — with an artistic eye. Each shade is developed to feel unique.
(Q)When will your restock my size?
(A)Each drop at BY LANGLOIS is produced in limited quantities, so we don’t usually bring back the same pieces. Every collection is made to feel unique. Right now, we aim for two main drops a year, and we’re working toward adding more as we grow. With every release, we expand the inventory in each size as the brand continues to grow quickly, so everyone gets a better chance to grab their fit when the next drop lands.
(Q)What are BY LANGLOIS's payments options?
(A)Visa, MasterCard, Apple Pay, Google Pay, Shop Pay, PayPal, American Express, Discover, Diners Club.
(Q)What’s the fabric?
(A)Our fabric is 95% cotton and 5% elastane for stretch. The cotton we use is our signature super-soft type — breathable, long-lasting, and made to feel good every day.
(Q)How to find my size?
(A)Finding your size at BY LANGLOIS is simple. Just use our interactive Size Calculator in the Size Guide — it’s quick, intuitive, and gives you an accurate fit recommendation in seconds. Since we’ve been perfecting our cuts for years and have helped thousands of customers find their fit, we were able to build a sizing system that’s remarkably precise. You can also check our detailed Size Chart if you prefer — both tools are available on our collection and product pages.
(Q)Do they shrink or fade?
(A)No. Wash cold, hang dry, and they’ll keep their color and fit wash after wash.
(Q)Can I change my address or cancel my order?
(A)Yes — but contact us as soon as possible after placing your order. Once an order is shipped, we can’t modify or cancel it.
(Q)How do I return or exchange my BY LANGLOIS order?
(A)You have 10 days from delivery to exchange or return unworn, unwashed items. Contact us first at assistance@bylanglois.com to start the process — once we receive the return, we’ll issue your refund promptly.
For questions about your order or any general inquiries, we'd like to hear from you.
To be featured in THE FEED — our new editorial space where we share stories, photos, and people connected to the BY LANGLOIS world — we invite you to connect with us via the form below.
Our team aims to respond within 24 hours.
11/01/2025
BY LANGLOIS operates this website, online store, and digital media platform — including all related information, content, features, tools, products, and services (collectively, the “Services”).
The Services include our e-commerce experience as well as THE FEED, our creative media section featuring original photography, stories, and curated content that reflect the BY LANGLOIS world.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit, interact with, or make a purchase through our Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Policy governs with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read this Policy and understand how your data is handled.
When we say “personal information,” we mean details that can identify you or be reasonably linked to you.
We may collect information such as your name, billing and shipping addresses, phone number, and email address, as well as payment details that are securely processed by our payment provider.
We also collect details about items you view, add to cart, purchase, return, or exchange, along with any information you provide when contacting us for assistance.
Technical information such as your IP address, browser type, device type, and browsing behavior may also be collected. When you interact with THE FEED, we may gather limited analytics data, such as post views or engagement metrics, necessary to display and improve content.
If you appear in photos, videos, or other creative media published on THE FEED, this occurs only with your consent, as part of a collaboration, or in accordance with rights you have granted to BY LANGLOIS (for example, model releases or tagged public submissions).
Information is collected directly from you when you place an order, create an account, contact us, or participate in media projects. It is also collected automatically through cookies, log files, and similar technologies, as well as through trusted service providers who help us operate the platform securely and efficiently.
We use personal information solely for purposes directly related to operating our store and digital platform. This includes processing payments, shipping orders, handling returns and exchanges, and providing customer support.
We also use information to operate THE FEED, publish and manage content, feature approved collaborations or submitted materials, and track engagement to improve our creative platform.
Data may also be used to enhance the design and performance of the Services, prevent fraud, verify transactions, protect against unauthorized activity, and comply with legal requirements.
We may send non-promotional service communications such as order confirmations. You can unsubscribe from marketing emails at any time using the link provided in those messages.
We do not sell or share your personal information with unrelated third parties or advertising networks.
We disclose information only when necessary to operate the Services — such as with payment processors, hosting providers, analytics tools, or shipping partners — always under appropriate confidentiality safeguards.
We may also disclose information when required by law or legal process.
We do not share your personal information with external apps or ad networks.
If we publish photos, videos, or other creative material on THE FEED that include identifiable individuals, it is always done with consent or a valid release, or when the individual voluntarily submitted the material (for example, through a collaboration or tagged post).
We may also use images captured in public contexts consistent with artistic or journalistic expression.
If you believe content featuring you has been published in error or wish to request its removal, please contact us at assistance@bylanglois.com.
We take appropriate technical and organizational measures to protect your personal information.
Payments and transactions are encrypted and securely processed through Shopify, our trusted commerce provider that powers our order and checkout systems.
We retain order and media-related data for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. You may request deletion of your personal data at any time, subject to applicable legal requirements.
Depending on your location, you may have the right to access the personal information we hold about you, request correction or deletion of your data, object to certain uses, or withdraw consent where applicable.
To exercise these rights, contact us at assistance@bylanglois.com.
Your information may be stored or processed in Canada, the United States, or other jurisdictions where our providers operate. We take steps to ensure adequate safeguards are in place consistent with applicable data-protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on this page with the current date shown at the top.
BY LANGLOIS
Email: assistance@bylanglois.com
Address: 7051 Boulevard des Galeries d’Anjou, Suite 1011, Montréal, QC, H1M 0A7, Canada
11/01/2025
BY LANGLOIS (“BY LANGLOIS,” “we,” “us,” or “our”) operates the website, online store, and digital media platform located at www.bylanglois.com (the “Site”) and provides the related services, features, tools, products, and content (collectively, the “Services”).
The Services include our e-commerce experience as well as THE FEED, our creative media section featuring original photography, stories, interviews, and curated content that reflect the BY LANGLOIS world.
By accessing or using the Services, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree, do not use the Services.
We may update these Terms at any time. Continued use of the Services following any changes constitutes acceptance of the updated Terms.
You may use the Services only in accordance with these Terms and all applicable laws.
Any new features, content, or tools added to the Services — including updates within THE FEED or our e-commerce platform — are also subject to these Terms.
We reserve the right to refuse service to anyone for conduct that violates these Terms or is unlawful.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell products and deliver the Services.
THE FEED and related digital content may also rely on third-party hosting or analytics tools.
Your use of the Services is also subject to the policies of our providers as they apply to checkout, payments, hosting, and platform infrastructure.
You represent that you are at least the age of majority in your province, state, or country of residence, or that you are the age of majority and have given consent for any minor dependents to use the Services.
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
The Site and all content within it — including text, photography, video, graphics, designs, logos, icons, trademarks, trade dress, and editorial materials published within THE FEED — are owned by BY LANGLOIS or its licensors and are protected by intellectual property laws.
You may not copy, reproduce, publish, distribute, display, modify, create derivative works, or exploit any portion of the content without our prior written permission.
“BY LANGLOIS™” and related marks are trademarks of BY LANGLOIS. All rights reserved.
We make every effort to display product colors and details accurately. However, display settings (device, monitor, browser) can affect appearance, and we do not guarantee that your screen’s display is accurate.
Product descriptions, pricing, and availability are subject to change without notice.
Prices are shown in the currency indicated at checkout and exclude applicable taxes and shipping unless otherwise stated.
We may limit or cancel quantities per order, per person, or per household (including orders placed under the same account, credit card, or shipping address).
By submitting an order, you represent and warrant that you have the legal right to use the payment method provided. Payments are processed securely via Shopify and its payment partners.
Orders are not confirmed until we accept them and issue an order confirmation.
Title and risk of loss transfer to you upon delivery to the carrier.
Shipping timelines are estimates and not guarantees.
Returns, exchanges, and refunds are handled in accordance with our Return Policy (see Site).
Hygiene standards apply to underwear; items must meet return conditions.
If you post reviews, submissions, or appear in or contribute to creative media published on THE FEED (“User Content”):
You grant BY LANGLOIS a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such User Content in connection with the Services, including for marketing or editorial purposes.
You represent that you own or have permission to post or appear in the User Content and that it is accurate, lawful, and non-infringing.
We may remove, edit, or decline to publish User Content at our discretion.
You agree not to use the Services:
For unlawful purposes or to solicit unlawful acts;
To infringe intellectual property or privacy rights;
To submit false, misleading, obscene, or defamatory content;
To upload or transmit viruses, malware, or destructive code;
To collect others’ personal information;
To spam, phish, crawl, scrape, or interfere with security features;
To circumvent technical limitations or access the Services by any means other than our intended interfaces.
The Services may contain links to third-party websites or resources. We are not responsible for their content, products, policies, or practices.
Accessing third-party sites is at your own risk. Review their terms and privacy policies before transacting.
Information on the Site or within THE FEED may contain typographical errors, inaccuracies, or omissions (including relating to product descriptions, pricing, promotions, shipping, or availability).
We reserve the right to correct, update, or cancel orders if any information is inaccurate, at any time and without notice, to the extent permitted by law.
To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, BY LANGLOIS and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising from or related to your use of the Services, THE FEED, or products, even if advised of the possibility of such damages.
Where certain limitations are not allowed by law, our liability will be limited to the maximum extent permitted.
You agree to indemnify, defend, and hold harmless BY LANGLOIS, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to your breach of these Terms or misuse of the Services, including THE FEED.
We may suspend or terminate your access to the Services at any time for conduct that violates these Terms or is otherwise harmful.
You may stop using the Services at any time.
Provisions that, by their nature, should survive termination — including intellectual property, disclaimers, limitations of liability, and indemnification — will remain in effect.
These Terms are governed by the laws of Quebec and Canada, without regard to conflict-of-law principles.
You agree to the exclusive jurisdiction of the courts located in Montréal, Quebec, for any dispute arising out of or relating to the Services or these Terms, except where prohibited by law.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right does not constitute a waiver of that right.
These Terms, together with any referenced policies on the Site (including our Privacy Policy and Return Policy), constitute the entire agreement between you and BY LANGLOIS regarding the Services and supersede all prior or contemporaneous communications on the subject.
BY LANGLOIS
Email: assistance@bylanglois.com
Address: 7051 Boulevard des Galeries d’Anjou, Suite 1011, Montréal, QC, H1M 0A7, Canada
11/01/2025
BY LANGLOIS (“BY LANGLOIS,” “we,” “us,” or “our”) sells products through the website and online store at www.bylanglois.com (the “Site”). By placing an order on the Site, you agree to this Purchase Policy, our Terms of Use, and our Privacy Policy.
By using the Site and submitting an order, you agree to comply with this Purchase Policy.
We may update this policy at any time; the version posted at checkout applies to your order.
Prices are displayed in the currency shown at checkout and exclude applicable taxes and shipping unless stated otherwise.
Taxes, duties, and shipping fees (where applicable) are calculated at checkout based on your delivery address.
We may correct pricing errors and cancel or refuse any order affected by an error, with a full refund of any amount you have paid.
Your order is an offer to buy. We may accept or decline your order at our discretion.
An order is accepted when we issue an order confirmation email.
If we cannot fulfill your order (for example, due to stock unavailability, address issues, or payment authorization failure), we will cancel and refund any amounts paid.
We may limit or cancel quantities per order, per customer, or per address.
By submitting a payment method, you represent you are authorized to use it and that the information provided is accurate.
Payments are processed securely by Shopify and its payment partners. We do not store full card numbers.
We may require additional verification before accepting or shipping any order, such as fraud screening or address confirmation.
We ship using selected carriers. Available options, costs, and estimated timelines are shown at checkout.
Delivery timelines are estimates only and are not guaranteed.
Title and risk of loss transfer to you when the order is delivered to the carrier.
Please track your shipment and ensure a secure delivery location.
Returns and exchanges are handled under our posted Return Policy.
Due to hygiene standards for underwear, items must meet the return conditions listed on the Site — for example, new, unworn, unwashed, and in original packaging where applicable.
Items not meeting these conditions may be refused.
We aim to present product details accurately. Display settings and lighting can affect how colors appear on your device; exact matches are not guaranteed.
Product availability, specifications, and pricing may change without notice. We may discontinue items at any time.
Promotions and discount codes are valid only for the period, products, and conditions stated.
Only one code may be used per order unless otherwise specified.
Codes are non-transferable, not redeemable for cash, and may be cancelled in cases of misuse.
Gift cards are final sale, non-refundable, and subject to any terms provided at purchase.
Once an order is placed, changes may not be possible due to rapid processing.
Contact assistance@bylanglois.com immediately; if the order has not shipped, we will do our best to accommodate your request.
If an order has already shipped, please follow the Return Policy after delivery.
We collect and process your information to fulfill your order, provide support, and operate the store.
We do not sell or share your personal information with apps, ad networks, or third-party marketing partners.
For full details, see our Privacy Policy.
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to strikes, carrier delays, accidents, shortages, acts of God, or governmental actions.
The affected party will notify the other as soon as reasonably possible.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your purchase or use of the products or the Site.
Where such limitations are not permitted, our liability is limited to the amount you paid for the applicable order.
This Purchase Policy is governed by the laws of Quebec and Canada, without regard to conflicts of laws.
Courts located in Montréal, Quebec, have exclusive jurisdiction over disputes, except where prohibited by law.
BY LANGLOIS
Email: assistance@bylanglois.com
Address: 7051 Boulevard des Galeries d’Anjou, Suite 1011, Montréal, QC, H1M 0A7, Canada
WHO WE ARE Founded in Canada in 2020, BY LANGLOIS has grown into a global essentials brand. Our aesthetic blends bold, unique colors with minimal, timeless design. Every piece is refined to perfection — sharp cuts, precise fits.
OUR MISSION From the start, our purpose has been clear: to make high-quality essentials accessible to everyone.
Built with care, made to last, designed to feel good every day. Everything we create reflects the same high standards.
OUR DESIGN PHILOSOPHY Our aesthetic is rooted in realism and art — clean compositions, unique tones, and an understated sense of beauty.
OUR PROMISE We keep our prices accessible and our quality uncompromised. Every detail matters — from the fabric to the fit to how it feels to wear it. Good design, made for everyday life.
WHAT WE STAND FOR Affordability. Quality. Confidence. We believe in design that speaks for itself — made to last, made to live in, made to feel good.
THE FEED is the official media platform on the homepage of BY LANGLOIS.com — a mix of editorials, imagery, and voices from our community.
It’s where we share what’s happening around BY LANGLOIS: flash photos, new drops, behind-the-scenes shots, interviews, and everything that feels part of our world.
We also spotlight the people who wear and embody the brand — those who bring our world to life. If you feel aligned with our aesthetic and want to be featured, we welcome your photos, stories, and ideas.
Click here to reach out and be part of THE FEED.
BY LANGLOIS ships globally to the following areas:
Canada (CAD)
Enter your measurements below to get your recommended size.
Measure around your hips — where your underwear naturally sits.
| Size | Hip size (inches) |
|---|---|
| XS | 30-33" |
| S | 33-36" |
| M | 36-39" |
| L | 39-42" |
| XL | 42-45" |
| 2XL | 45-48" |
| 3XL | 45-48" |
| Size | Hip size (cm) |
|---|---|
| XS | 76-84 |
| S | 84-92 |
| M | 92-100 |
| L | 100-108 |
| XL | 108-116 |
| 2XL | 116-124 |
| 3XL | 124-132 |
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